| Service Request |
| Service Request | ||
| HelpDesk | Use
our HelpDesk to request technical support for all matters other than those
listed below. IMPORTANT: If you are experiencing problems sending email, then click here for an important message before you contact Tech Support. If you have already tried enabling SMTP Authentication and it still won't allow you to send email, then click here. |
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| Other Issues: | ||
| Manage your FrontPage 2002 web site. | You can manage many aspects of your FrontPage 2002 web site. You can gather statistical usage data, fix problems with the extensions, add users, change passwords, etc. with the new FrontPage 2002 web interface. | |
| SharePoint Team Services | The SharePoint Team Services support pages are here. | |
| Request a DSN for Database Access | Use this form to request a DSN be set up
for your databases. 724 Hosting supports the following Databases. MS Access, MS Excel, MS dBase, MS Fox Pro,SQL Server 6.5 |
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| SSL Request | SSL is available if you have an SSL certificate provided by either Thawte USA, Verisign or Entrust/GeoTrust. If you need to order an SSL certificate, simply use this form to submit a request. | |
| Mail Forwarding Auto-Responders | To change mail passwords, manage auto-responders and mail forwarding - Log on using the e-mail address you want to manage and enter it's related e-mail password. | |
| Custom Windows NT error pages | By
default, all Windows 2000 web servers have custom error pages enabled.
Edit the 4 files in the "error" folder within your web site. DO
NOT change the file names.
Use this form to request custom error pages if your site is on an older NT server. Custom error pages for our LINUX servers is not supported. |
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| Domain Pointers | Order domain name pointers. There is a $15.00 set-up fee for each domain pointer. Domain pointers pointing to the home page of your web site have no additional monthly fee. Domain pointers pointing to a sub-folder carry an additional $10.00 per mo. charge. | |
| Pointer/Parked Domain Conversion | Convert your domain pointers or parked domains into full web hosting accounts. Any setup fees that you paid will be credited to your hosting setup fees. | |
| Upgrade/Downgrade | Upgrade or downgrade your current web site hosting plan. | |
| Convert to Reseller | Once you have 3 accounts with 724 Hosting that you manage go here to create your reseller account. | |