|
How the Mail Server Uses DNS |
All SMTP mail servers that communicate
with other Internet hosts use a DNS server to look up mail
addresses. The basic communications between a mail server and a DNS
server work as follows for incoming mail and outgoing mail.
Incoming Mail:
To illustrate how a DNS server is used
to look up mail addresses, we use the example of what happens when a
user on another Internet host sends mail to a user on your IMail
Server host (for example to fred@domain.com).
1 A user sends mail to your user, fred@domain.com.
2 The sending mail server asks the DNS server on the domain.com
network for the host name of the mail server. The MX (Mail eXchanger)
record in DNS identifies the Host Name of the mail server.
3 The DNS server for domain.com returns the value of the MX record,
which is the host name of the mail server, in this case,
mail.domain.com.
4 The sending mail server now asks the DNS server on the domain.com
network for the address of the mail server host (mail.domain.com).
The A record in DNS maps the host name to an IP address.
5 The DNS server for domain.com returns the value of the A record
for the mail server host (mail.domain.com), which is the IP address
(63.170.197.9.
6 The sending mail server connects to the receiving mail server's IP
address and sends the mail.
Outgoing Mail:
When one of your IMail Server users sends mail to a user on another
Internet host (for example, to sam@widgets.com), the same process
occurs, except that it is your mail server that does the lookups for
MX and A records on the DNS server for the widgets.com network.
|
What is an MX record? How do I know the MX record of a
domain.
|
MX is Mail exchanger record in DNS
which identifies a particular host as the mail server for a domain.
Nslookup a DNS query tool will help you in identifying the mail
exchanger for a domain
[root@host sumith]# nslookup
Default Server: relay.724hosting.com
Address: 63.170.197.9
authoritative answer:
Header:
ID=20209, QR=Response, Opcode=QUERY, RCODE=NO ERROR
Authoritative Answer=Yes, Truncation=No
Recursion Desired=Yes, Recursion Available=Yes
QDCOUNT=1, ANCOUNT=0, NSCOUNT=1, ARCOUNT=0
Question:
Name=relay.724hosting.com, QTYPE=MX, QCLASS=1
Authority Records Section:
- Name=724hosting.com
Type=SOA, Class=1, TTL=3600 (1 Hour), RDLENGTH=42
Name Server=ns2.724hosting.com, Mailbox=administrator.724hosting.com
>
electronic mail
Electronic mail is a term used to describe the process that allows
information to be passed electronically from one person to one or
more other persons on a network.
See also POP3 and SMTP.
Finger
The Finger protocol
is a common Internet language that allows remote users to see
information about users registered on a system. This includes the
last time a user read their mail and a "plan" file provide by the
user that contains any additional information the user wishes to
provide in response to Finger requests.
IMAP4
Internet Message Access Protocol version 4 (IMAP4) is a method of
accessing electronic mail messages that are kept on a (possibly
shared) mail server. It permits a client e-mail application to
access remote message stores as if they were local.
in-addr.arpa domain
A special domain on the Internet that maps IP
addresses to domain names. This domain is used to do reverse
lookups, where the IP address is known and the application is
querying for the host name.
Internet
A distributed network of computer systems that uses a set of rules
based on the TCP/IP protocol to handle communications between
systems.
IP
Internet Protocol; the protocol
that determines how packets (bundles of data) traverse the Internet
network to find their destination.
IP address
All hosts on the Internet are identified by a unique numeric code,
called the IP address. 156.21.50.1 is an IP address. The Domain Name
System is used to map the IP address to a name.
LDAP
Lightweight Directory Access Protocol (LDAP) is a method of
accessing directory information stored on a server. It permits an
LDAP-enabled client to search for and view user information stored
in an LDAP directory.
list server
A List server provides an automated
way to manage mail discussion groups. All messages for a mail
discussion group received by a List server are sent to all the
members of that mail discussion group..The List server manages the
adding and removing of users from the subscriber list as well as the
distribution of messages to all subscribed users. Users subscribe to
a list by mailing a subscription request to the List server, which
automatically adds them to the list. List servers are popular for
running customer technical support forums and many other kinds of
discussion groups.
POP3
Post Office Protocol version 3 (POP3) is the most common protocol
for communicating with a mail server (otherwise known as a post
office) to retrieve messages for a user. Since POP3 servers are
always available to receive incoming mail, individual users do not
have to have their PCs turned on at all times. POP3 servers hold
mail for users until they connect to download their messages. IMail
Server is a POP3 mail server.
protocol
A set of rules that define how computers will exchange
information.
Request for Comments (RFC)
A set of documents that define the Internet standards. RFCs are
also used to propose new standards, or extensions to existing
standards.
reverse Lookups
When the client program requests the host name of a given IP
address, the DNS server does a reverse lookup. This is the reverse
of the normal DNS lookup procedure, where the IP address for a given
host name is sought. Reverse lookups use a special domain, the in-addr.
arpa domain, which maps IP addresses to domain names..server A
server is a program running on a networked computer that processes
requests for services from a client program, which is usually
running on another networked computer. The client and server
communicate using a protocol. For example, an FTP client
communicates with an FTP server using the FTP protocol.
service
"Service" is a formal Windows 2000 or NT term
for an executable object that is installed in a registry database
maintained by Win 2000 or NT's Service Control Manager. A service is
a program that can be automatically started when the system is
booted and will continue to run until the system is shut down. The
service will continue to run even when no one is logged on the
system.
SMTP
Simple Mail Transfer Protocol (SMTP) is designed to
efficiently and reliably transfer mail across TCP/IP networks,
including the Internet. SMTP defines the interaction between mail
systems to facilitate the transfer of electronic mail even when the
mail systems are on different types of computers or running
different operating systems. SMTP is required to send or receive
mail over the Internet. IMail Server is an SMTP server.
Spamming
When a bulk mailer sends unsolicited mail to thousands of
other people, it is known as "spamming." Spam mailers may try to use
your system to relay their messages to other Internet mail users,
tying up your valuable system resources. IMail Server provides
anti-spamming features.
TCP
Transmission Control Protocol; the protocol that controls how data
is assembled and disassembled in packets. See also IP
TTL
The Time to Live (TTL) specifies an amount of time (usually in
seconds) for which a secondary name server can use the DNS database
files that it copied from the primary server before it needs to
refresh the data..
UDP
User Datagram Protocol; a transmission protocol for uses that do
not require the control and error checking of TCP.
Whois
The Whois protocol is a common Internet language that allows
remote users to search for mail addresses of users.
Support related questions:
Question/Problem: Can I set up a default alias for any mail
that does not have a valid user id? For instance, I want
"anything"@domain.com to go to a certain user mailbox.
|
Answer/Solution:
In IMail Administrator create a Standard Alias named "nobody" on
your domain. (In versions before 6.0 do this in IMail User Manager.)
Point it to the e-mail address where you want any mail which is
addressed to nonexistent users to be delivered.
|
Question/Problem: What can I do about spam mail arriving in
my mailbox? |
Answer/Solution:
I have rules set up for my mailbox that monitor for specific text in
the SUBJECT (spam, $$$ and other common subject data) and I have an
Info Manager mailbox called spambox for my user@domain.com (actually
user-spambox@domain.com), that auto-replies to some messages based
on the subject data, then routes the received messages to the
special user account abuse@domain.com. I have a separate program
that scans the abuse@domain.com mailbox, and it deals with spam
mailings in that user account. Put a file called rules.ima in your \imail
folder. Or for virtual domains, put this in the \imail\virtual
folder. IMail Administrator has a good utility for doing this also.
I use notepad since I am editing it from different locations and
sitting at the server is not always convenient.
Setup rules.ima as follows:
B~filtered content in body:spambox
S~filtered content in subject:spambox
H~filtered content in header:spambox
F~filtered content in From address:spambox
T~filtered content in To address:spambox
N~filtered content in Sender:spambox
For example if you wanted to trash any mail with the subject "Kill
Dusty", then you would have a rule like this.
S~kill dusty:spambox
This would also catch messages with the subject "I want to kill
Dusty" but it would not catch "I am going to kill that thar Dusty".
The ":spambox" sends the message to a
folder called "spambox".
Unfortunately this would create a file called "spambox.mbx" in the
users folder which would then be accessible by the user. You could
send it to any box you like. The only reason I chose "spambox" is
because some users have their own rules that send to "spam".
But I don't want the user to have access to spambox. To prevent this
you must put a forward file in each users folder. Yes, each
folder. This file must match the name of your rule. i.e. spambox.fwd.
The only thing that should be in the spambox.fwd file is the account
you want the filtered message to go to. In my case I forward them to
my "abuse" account so my spambox.fwd looks like this:
abuse
DO NOT use a vacation message or autoresponse on the spambox folder
under abuse. Now that the filtered mail is in the abuse-spambox I
can log in to my abuse box and see who is spamming and hopefully be
able to direct any complaints to the right people by analyzing the
header info. One other point. DO NOT put the forward file in the
account you are sending the mail to.
As .vbs viruses are turning up, a customer suggests this rule:
B~filename=".*\pvbs":NUL
to remove all messages containing attachments with any filename
ending in .vbs. Note that this will delete all incoming messages
containing attached files with .vbs extensions.
Web mail help:
Add user accounts?
Help: Host Administration
If you have Host Administrator permissions, you can add, modify, and
delete user mail accounts for your mail host. If you have Host
Administrator and IMail System Administrator permissions, you can
add, modify, and delete user mail accounts for any mail host.
To add a user:
1. In your Web browser, open the Web Messaging page for your mail
server and log on to your mail account.
2. On the Menu page, select User Administration. The User
Administration page appears.
3. If necessary, select a mail host (domain) and click the Update
Users button to see the current list of users.
4. Click Add and enter the new user information.
5. Click Save to add the user. The user ID is added to the list of
registered users.
Any users you have added can now receive mail through IMail Server
at the specified host (domain name). For example, if you added the
user fred to the mail host for the domain ipswitch.com, the user can
now receive mail addressed to fred@ipswitch.com.
To Display, Modify or Delete a User Mail Account
To display a users properties, select a user from the Users list,
then click Display.
To make changes, select a user, then click the appropriate button:
Click Change Password to change the users password. Click Modify
User Account to modify the users properties.
To delete a user account, select a user, then click Delete.
The Default User Attributes (such as permissions) are applied to all
new users that you add. You can change any of the default attributes
and then click Update Attributes.
|
Change the placement of menu buttons? |
Help: Host Administration
If you have Host Administrator permissions, you can add, modify, and
delete user mail accounts for your mail host. If you have Host
Administrator and IMail System Administrator permissions, you can
add, modify, and delete user mail accounts for any mail host.
To add a user:
1. In your Web browser, open the Web Messaging page for your mail
server and log on to your mail account.
2. On the Menu page, select User Administration. The User
Administration page appears.
3. If necessary, select a mail host (domain) and click the Update
Users button to see the current list of users.
4. Click Add and enter the new user information.
5. Click Save to add the user. The user ID is added to the list of
registered users.
Any users you have added can now receive mail through IMail Server
at the specified host (domain name). For example, if you added the
user fred to the mail host for the domain ipswitch.com, the user can
now receive mail addressed to fred@ipswitch.com.
To Display, Modify or Delete a User Mail Account
To display a users properties, select a user from the Users list,
then click Display.
To make changes, select a user, then click the appropriate button:
Click Change Password to change the users password. Click Modify
User Account to modify the users properties.
To delete a user account, select a user, then click Delete.
The Default User Attributes (such as permissions) are applied to all
new users that you add. You can change any of the default attributes
and then click Update Attributes.
Confirming (or Not Confirming) Sent
Messages
You can set up Web Messaging to either confirm or not confirm that
your message has been sent.
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Confirm sent messages" and
select Yes or No.
3. Click the Save button.
If you select Yes, then after you click the Send button, you'll see
a "Send Mail Status" page; if the message is sent successfully, the
words "message delivered" and "success" are displayed. If you select
No, then after you click the Send button, you will return to
whatever page you were on when you clicked Compose.
|
Control the display of message headers? |
Displaying Message Headers
You can display just the basic message header (Date, From, To, and
Subject), or you can display the full message header (Date,
Message-id, From, Reply-To, To, Subject, X-Mailer, Precedence, X-UIDL,
and Status).
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Display Message Headers" and
select Basic or Full.
3. Click the Save button.
Help: List Administration
If you have List Administrator permissions, you can create, modify,
and delete list-server mailing lists for your mail host.
To create a list:
1. In your Web browser, open the Web Messaging page for your mail
host and log on to your mail account.
2. On the Menu page, select List Administration. The List
Administration page appears.
3. If necessary, select a mail host and click the Update Lists
button to see the current discussion lists for the host.
4. In the Name box enter a name for the list. The name must be from
3 to 23 characters in length, with no spaces between characters.
This is the name that will be used to send mail to the list-server
mailing list. For example, if you enter the name "Birdinfo," users
will send mail to the list by specifying the To address: Birdinfo@companyX.com.
In the Description box, enter a description of the list.
In the Administrator box, enter the user ID of the person who will
be the list administrator.
5. Click Create. The List Parameters page appears.
To modify a list, click the Set button next to the list or click the
list name. The List Parameters page appears.
To delete a list, click the Delete button next to the list.
| Create an
automatic response? |
Creating an Automatic Response
You can set up Web Messaging so that a response is sent
automatically in response to each e-mail you receive.
1. From the Main Menu page, click Auto Response under Options,
Personal.
2. On the Auto Response page, click the Help button.
NOTE: Compare this feature to the Vacation feature.
|
Create sub-folders within mailboxes? |
Managing Mailboxes
A mailbox is like a folder. Mailboxes are often used to organize and
store mail. Web Messaging automatically creates a mailbox named
"Main." (Web Messaging also creates a mailbox named "Sent" if you
set "Save copy of outgoing mail in Sent folder" to Yes. Likewise, it
creates a mailbox named "Deleted" if you set your "Deleted messages"
preference to Move to Deleted folder.
You can create additional mailboxes (or folders) as needed. For
example, if you are working on a project about exotic parrots, you
can create a mailbox named "Parrots" and place in that mailbox all
the mail you send or receive that is related to this project.
You can also create "sub-mailboxes," or "sub-folders," within a
particular mailbox. For example, a mailbox named "Parrots" can have
a sub-mailbox named "Tricks" and another one named "Sounds."
You can create, rename, and delete your mailboxes.
1. On the Main Menu page, click Manage mailboxes under Options,
Personal.
2. On the Manage Mailboxes page, click the Help button for more
information.
| Delete multiple
messages? |
Help: Mailbox Summary
This page shows the messages in the mailbox you selected. From this
page, you can read your mail, move messages to another mailbox, or
delete messages. You can set the number of messages that are shown
per page
How to Read the Summary
From: The sender of the message Subject:
Subject of the message, written by the sender
Date: Date you received the mail
Lines: Number of lines in the message
Previously unread messages are shown in bold. Click a message to
read it.
Sort Order. By default, messages are sorted by date, with the most
recent message at the top. You can sort by From, Subject, Date, or
Number of lines by clicking the column heading. The sort is in
descending order if you are sorting by From, Subject, or Number of
lines. If you sort by Date, you can sort in ascending or descending
order.
Selection boxes. Check boxes appear in the left-most column so that
you can select multiple messages to move or delete.
Deleting messages. When you click the Delete button, all selected
messages are deleted . Alternatively, you select Delete All to
delete all messages without having to select each message.
Moving messages. When you click the Move button, all selected
messages are moved to whatever mailbox is indicated.
To view another mailbox, select it from the list, then click Goto
Mailbox.
|
Determine the number of messages listed on a page? |
Setting the Number of Messages per
Page
You can set the number of messages that are listed in the summary
listing for each mailbox.
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Number of messages per page" and
select 10, 20, 50, or 100.
3. Click the Save button.
| Eliminate
message confirmation? |
Confirming (or Not Confirming) Sent
Messages
You can set up Web Messaging to either confirm or not confirm that
your message has been sent.
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Confirm sent messages" and
select Yes or No.
3. Click the Save button.
If you select Yes, then after you click the Send button, you'll see
a "Send Mail Status" page; if the message is sent successfully, the
words "message delivered" and "success" are displayed.
If you select No, then after you click the Send button, you will
return to whatever page you were on when you clicked Compose.
|
Exclude ">" (greater than) symbols from my replies? |
Including Symbols to Indicate Original
Message
If you have set up Web Messaging so that the original message is
included in your replies, you can also flag the lines of the
original message with the ">" (greater than) symbol. (This will
visually distinguish the contents of the original message from the
contents of your reply.)
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Reply message (original message
indicator)" and select ">".
3. Click the Save button.
Note that if you select ">", but have not selected Include original
message under "Replying," the original message will not be included
or flagged.
To exclude ">" (greater than) symbols from your replies:
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Reply message (original message
indicator)" and select ">".
3. Click the Save button.
Note that this setting stays in effect (for each message you send)
until you reset it.
|
Exclude the original message from my replies? |
Replying With or Without Original
Message
You can set up Web Messaging so that when you reply to a message,
the original message is automatically included in your reply; if you
do this, the original message appears in the same text box as your
reply. (The original message is editable, is flagged "Original
Message," and shows the From and Date fields.)
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Forward Editing" and select
Include original message.
3. Click the Save button.
You can set up Web Messaging so that when you reply to a message,
the original message is not included in your reply.
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Forward Editing" and select
Don't include original message.
3. Click the Save button.
| Forward
messages with/without edits? |
Forwarding Messages with Edits
You can set up Web Messaging so that when you forward a message, you
can also edit the message; if you do this, the forwarded message is
flagged as an "Original Message" and shows the From and Date fields.
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Forward Editing" and select Edit
original message.
3. Click the Save button.
You can also set up Web Messaging so that when you forward a
message, the person to whom you forward the message sees the
unedited body of the original message displayed beneath any text you
enter. However, you (the forwarder) will not be able to view the
body of the original message as you add your own comments.
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Forward Editing" and select
Don't edit original message.
3. Click the Save button.
Note that this setting stays in effect until you reset it;
therefore, if you want to edit just one forwarded message, you will
need to:
- set this preference to Edit original message - forward the message
- re-set this preference to Don't edit original message
|
Forward messages with/without attachments? |
Forwarding Attachments
You can set up Web Messaging so that when you forward a message,
attachments to the original message are automatically included or
excluded.
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Forward Editing" and select
Include attachments or Don't include attachments.
3. Click the Save button.
|
Have deleted messages automatically placed in a folder
named "Deleted?" |
Handling Deleted Messages
You can set up Web Messaging to either purge deleted messages
immediately or place them in a folder named "Deleted." (Deleted
messages remain in the Deleted folder until you delete them by
selecting their delete boxes and clicking the Delete button.) To
purge deleted messages immediately:
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Deleted Messages" and select
Purge messges.
3. Click the Save button.
To place deleted messages in a folder:
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Deleted Messages" and select
Move to Delete folder .
3. Click the Save button.
| Hide my LDAP
information? |
Hiding LDAP Information
LDAP (or Lightweight Directory Access Protocol) is an Internet
protocol that allows a server administrator to publish user
information (called "attributes") on an LDAP server. When LDAP is
enabled by your administrator, other Internet user with LDAP-enabled
client programs can access your information. You can set up Web
Messaging so that your LDAP information is hidden from other
Internet users, even if your Administrator has made the information
available.
1. On the Main Menu page, click Change user information under
Options, Personal.
2. Near the bottom of the Change User Information page, check the
box labelled Hide User from Info Services.
3. Click the Save button.
| Hide
information about me from other Internet users? |
Hiding LDAP Information
LDAP (or Lightweight Directory Access Protocol) is an Internet
protocol that allows a server administrator to publish user
information (called "attributes") on an LDAP server. When LDAP is
enabled by your administrator, other Internet user with LDAP-enabled
client programs can access your information. You can set up Web
Messaging so that your LDAP information is hidden from other
Internet users, even if your Administrator has made the information
available.
1. On the Main Menu page, click Change user information under
Options, Personal.
2. Near the bottom of the Change User Information page, check the
box labelled Hide User from Info Services.
3. Click the Save button.
|
Include ">" (greater than) symbols in my replies? |
Including Symbols to Indicate Original
Message
If you have set up Web Messaging so that the original message is
included in your replies, you can also flag the lines of the
original message with the ">" (greater than) symbol. (This will
visually distinguish the contents of the original message from the
contents of your reply.)
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Reply message (original message
indicator)" and select ">".
3. Click the Save button.
Note that if you select ">", but have not selected Include original
message under "Replying," the original message will not be included
or flagged. To exclude ">" (greater than) symbols from your replies:
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Reply message (original message
indicator)" and select ">".
3. Click the Save button.
Note that this setting stays in effect (for each message you send)
until you reset it.
|
Include or omit a signature? |
Including or Excluding a Signature
A "signature" is a tag that is added to the end of all your
messages. For example, you might add a signature that says, "Be sure
to visit my new web site."
To include a signature, you first enter the text that will comprise
the signature, and then you set up Web Messaging to include the
signature in each message you send.
To enter a signature:
1. On the Main Menu page, click Change Signature under Options,
Personal.
2. On the Change Signature page, enter a signature in the text box (
limited to 1000 characters).
3. Click the Save button.
To include the signature in each message:
1. On the Main Menu page, click Preferences under Options, Personal.
2. On the Preferences page, locate "Include Signature" and select
Yes.
3. Click the Save button.
To stop including a signature, do one of the following: -
Delete the signature from the Change Signature page and click the
Save button. -
Select No for the "Include Signature" option on the Preferences page
and click the Save button.
|
Include the original message in my replies? |
Replying With or Without Original
Message
You can set up Web Messaging so that when you reply to a message,
the original message is automatically included in your reply; if you
do this, the original message appears in the same text box as your
reply. (The original message is editable, is flagged "Original
Message," and shows the From and Date fields.)
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Forward Editing" and select
Include original message.
3. Click the Save button.
You can set up Web Messaging so that when you reply to a message,
the original message is not included in your reply.
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Forward Editing" and select
Don't include original message.
3. Click the Save button.
Managing Mailboxes
A mailbox is like a folder. Mailboxes are often used to organize and
store mail. Web Messaging automatically creates a mailbox named
"Main." (Web Messaging also creates a mailbox named "Sent" if you
set "Save copy of outgoing mail in Sent folder" to Yes. Likewise, it
creates a mailbox named "Deleted" if you set your "Deleted messages"
preference to Move to Deleted folder.
You can create additional mailboxes (or folders) as needed. For
example, if you are working on a project about exotic parrots, you
can create a mailbox named "Parrots" and place in that mailbox all
the mail you send or receive that is related to this project.
You can also create "sub-mailboxes," or "sub-folders," within a
particular mailbox. For example, a mailbox named "Parrots" can have
a sub-mailbox named "Tricks" and another one named "Sounds."
You can create, rename, and delete your mailboxes.
1. On the Main Menu page, click Manage mailboxes under Options,
Personal.
2. On the Manage Mailboxes page, click the Help button for more
information.
| Not confirm
sent messages? |
Confirming (or Not Confirming) Sent
Messages
You can set up Web Messaging to either confirm or not confirm that
your message has been sent.
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Confirm sent messages" and
select Yes or No.
3. Click the Save button.
If you select Yes, then after you click the Send button, you'll see
a "Send Mail Status" page; if the message is sent successfully, the
words "message delivered" and "success" are displayed.
If you select No, then after you click the Send button, you will
return to whatever page you were on when you clicked Compose.
|
Perform administrative functions? |
Performing Administrative Functions
For individuals who have the appropriate permissions, list
administration, host administration, and server administration
functions are accessible from Web Messaging.
| Purge deleted
messages immediately? |
Handling Deleted Messages
You can set up Web Messaging to either purge deleted messages
immediately or place them in a folder named "Deleted." (Deleted
messages remain in the Deleted folder until you delete them by
selecting their delete boxes and clicking the Delete button.)
To purge deleted messages immediately:
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Deleted Messages" and select
Purge messges.
3. Click the Save button.
To place deleted messages in a folder:
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Deleted Messages" and select
Move to Delete folder .
3. Click the Save button.
|
Purge deleted messages when I log off? |
Handling Deleted Messages
You can set up Web Messaging to either purge deleted messages
immediately or place them in a folder named "Deleted." (Deleted
messages remain in the Deleted folder until you delete them by
selecting their delete boxes and clicking the Delete button.) To
purge deleted messages immediately:
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Deleted Messages" and select
Purge messges.
3. Click the Save button.
To place deleted messages in a
folder:
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Deleted Messages" and select
Move to Delete folder .
3. Click the Save button.
| Save a copy of
outgoing messages? |
Saving Outgoing Messages in Sent
Folder
You can set up Web Messaging to save (or not save) a copy of each
outgoing message in your Sent folder.
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Save copy of outgoing mail in
Sent folder" and select Yes.
To not save a copy of outgoing messages:
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Save copy of outgoing mail in
Sent folder" and select No.
3. Click the Save button.
Searching for a Message
You can search for a single mailbox or all your mailboxes for a mail
message.
1. On the Main Menu page or on the Mail Summary, click the Search
button.
2. On the Search page, click the Help button for more information.
You can search for a name or user ID in the sender (From:) or
recipient ITo:) fields, or for the occurrence of a word or phrase in
the Subject line or the Message Body.
Sending a Vacation Message
You can set up Web Messaging to automatically send a vacation
message to anyone who sends you mail. This feature is activated when
you enter an e-mail address on the Vacation Message page. Your
vacation message will be sent once to each e-mail address that sends
you mail.(Web Messaging tracks the e-mail addresses of those who
have been sent your vacation message; this prevents any one e-mail
address from receiving your vacation message more than once.)
NOTE: Compare this feature to the Auto Response feature (which sends
an automatic response to each message that's received, regardless of
whether or not the sender has already received the automatic
response.
1. From the Main Menu page, click Change Vacation Message under
Options, Personal.
2. On the Change Vacation Message page, enter a vacation message in
the text box. This message will be sent once to each user who sends
you mail and is limited to 1000 characters. When you are done, press
the Save button.
To stop sending a vacation message, delete the message from the
Change Vacation Message page.
Help: Preferences
You use the Preferences page to set your preferences about how Web
Messaging works.
Mail Sending Options
Forward Editing
Forward Attachments
Replying (including or excluding original message)
Reply message (include ">" symbol to indicate original message)
Save copy of outgoing message in Sent folder
Include Signature
Confirm sent messages
Message Display Options
Number of Messages per page
Set the sort criteria in the summary list
Sort messages in ascending or descending order
Display message headers
Text attachments
Menu buttons in read message screen
Show new messages for
Message Preview
Delete Options
Deleted messages
Confirm delete messages
| Show a count of
new messages for just my Main mailbox? |
Showing New Messages
On the Mailbox Summary page, the Message Count shows the total
number of messages in each mailbox; in addition, it also shows the
number of new (unread) messages for the Main mailbox. You can set up
Web Messaging to show the new message count for only the "Main"
mailbox, or for all mailboxes. (Note that counting new messages for
all mailboxes may take a while if you keep many messages in your
mailboxes.)
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Show new messages for" and
select Main mailbox only or All mailboxes.
3. Click the Save button.
| Show a count of
new messages for all mailboxes? |
Showing New Messages
On the Mailbox Summary page, the Message Count shows the total
number of messages in each mailbox; in addition, it also shows the
number of new (unread) messages for the Main mailbox. You can set up
Web Messaging to show the new message count for only the "Main"
mailbox, or for all mailboxes. (Note that counting new messages for
all mailboxes may take a while if you keep many messages in your
mailboxes.)
1. From the Main Menu page, click Preferences under Options,
Personal.
2. On the Preferences page, locate "Show new messages for" and
select Main mailbox only or All mailboxes.
3. Click the Save button.
| Show text
attachments as links or as text? |
Showing Text Attachments as Text or
Links
You can set up Web Messaging to show text attachments (for mail you
receive) either as a link or as text.
1. On the Main Menu page, click Preferences under Options, Personal.
2. On the Preferences page, locate "Text Attachments" and select
Show as links or Show with message text.
3. Click the Save button.
If you choose Show as links and you open a message with a text file
attached, the text file name appears as a hyperlink; when you click
the file name, the text is opened on a new page.
If you choose Show with message text and you open a message with a
text file attached, the contents of the text file appears below the
message.
|
Sort by From, Subject, Date, or Number of Lines? |
Sorting Messages in the Mailbox
Summary
When you view a summary of your messages in a particular mailbox,
you can sort by From, Subject, Date, or Number of Lines.
1. On the Main Menu page, click Preferences under Options, Personal.
2. On the Preferences page, locate "Initial sort criteria" and
select From, Subject, Date, or Number of lines.
3. Click the Save button.
You can sort in ascending or descending order. For more information,
click here.
|
Sort in ascending or descending order? |
Sorting Messages in Ascending or
Descending Order
You can sort on the contents of the From field, the Subject field,
the Date field, or on the Number of Lines. For more information,
click here. You can also arrange the sort in either ascending or
descending order.
1. On the Main Menu page, click Preferences under Options, Personal.
2. On the Preferences page, locate "Sort Messages (by date)" and
select Ascending or Descending.
3. Click the Save button.
Managing Your Address Book
You can maintain an address book using Web Messaging.
1. On the Main Menu page, click Address Book under Options,
Personal.
2. On the Change Address Book page,
click the Help button for more information.
|
